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Questions?
We’re Here to Help You Shine
Have a question about our products, your order, or just want to know more about lab-grown diamonds? We’d love to hear from you! Reach out and our team will get back to you as soon as possible.
Got Any Questions?
Whether you're looking for the perfect piece, need help with sizing, or just want to
learn more about our mission — we're always just a message away.
learn more about our mission — we're always just a message away.
Our store
La DiaMantés
170, First Floor, The Sapphire, Sector-49,
Gurugram, Haryana, 122018
Monday - Friday: 10:00am - 7:00pm
Saturday - Sunday: 11:00am - 5:00pm
FAQs
Q1: Are lab-grown diamonds real diamonds?
A: Yes, absolutely. Lab-grown diamonds are physically, chemically, and optically identical to mined diamonds. They’re real diamonds — just grown in a modern lab environment instead of being extracted from the Earth.
Q2: Are your diamonds certified?
A: Yes. All La DiaMantés diamonds come with internationally recognized certification (IGI or GIA), ensuring authenticity, quality, and grading transparency.
Q3: Do you offer custom jewellery?
A: Yes, we specialize in bespoke pieces. Whether it's an engagement ring or a personal keepsake, our design team will bring your vision to life with ethical brilliance.
Q4: Do you offer gift packaging?
A: Yes, every piece from our Gifting Collection comes in our signature luxury packaging — perfect for gifting and storing your jewellery beautifully.
Q5: Is international shipping available?
A: Yes, we offer free worldwide shipping on all orders. Every shipment is insured and securely packaged for safe delivery.
Q6: What is your return policy?
A: We offer a 7-day return or exchange on most standard pieces. Custom-made items may not be eligible. Please refer to our full return policy or contact support for details.
For more info, please read our return policy.
